Privacy Policy

At Melodic Moonrise, your privacy is sacred to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.

1. Information We Collect

We may collect personal information such as:

Name, email, phone number
Booking or payment details
Newsletter preferences
Any other information you voluntarily provide during registration or communication

2. How We Use Your Information

We use your information to:

Process bookings and payments
Send updates, newsletters, or promotional material (with consent)
Improve our services and website experience
Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us deliver our services, including:

EFT bank transfers for payments
Email marketing platforms (e.g., Mailchimp, Flodesk)
Analytics tools (e.g., Facebook Pixel)

We never sell your data.

4. Your Rights

You have the right to:

Access the data we hold about you
Request corrections or deletion of your personal data
Unsubscribe from emails at any time using the link in every email

5. Data Protection

We take reasonable measures to safeguard your personal information, including secure storage and password protection.

6. International Visitors

Melodic Moonrise complies with South Africa’s POPIA Act and aligns with international standards such as the EU GDPR for users located outside South Africa.

7. Contact

For any questions about your personal data, please contact us at:
hello@melodicmoonrise.com